Security

IDENTITY THEFT PROTECTION

More Info & Help

  • Don't share your secrets. Don't provide your Social Security Number or account information to anyone who contacts you online or over the phone. Protect your Personal Identification Numbers (PIN) and passwords.
  • Shred sensitive documents. Shred receipts, banks statements and unused credit card offers before throwing them away.
  • Keep an eye out for missing mail. Fraudsters look for monthly bank or credit card statements and other mail containing your financial information. Consider enrolling in online banking to reduce the likelihood of paper statements being stolen. Also, don't mail bills from your own mailbox with the flag up.
  • Use online banking to protect yourself. Monitor your financial accounts regularly for fraudulent transactions. Sign up for text or email alerts from your bank for certain types of transactions, such as online purchases or transactions of more than $500.
  • Monitor your credit report. Order a free copy of your credit report every four months from one of the three credit reporting agencies at annualcreditreport.com.

If you believe you have been victimized by identity theft, we can help. Stop by any Valley National Bank office, contact us online or call our toll free, 24/7 Customer Service Department at 1-800-522-4100. For calls made from outside the U.S., please call 1-973-305-8800.

Also, cyber-liability insurance is available from Masters Coverage Corp., a wholly owned subsidiary of Valley National Bank. You can request a free, no obligation quote today by calling Masters toll-free at 1-800-777-6100 or you can fill out the online referral form and one of Masters' insurance specialists will contact you.

Also, read more about Mobile Device Protection or Online Protection.