We can help protect you from identity theft and fraud
We take our customers' security very seriously at Valley, and we take significant measures to protect the
security of your bank accounts and your personal and account information.
If you believe you have been a victim of fraud, contact us urgently - see more details here
What's new
The steps we take to protect you
Biometric Login
Secure your logins with our finger print and face ID technology
Alerts and Notifications
Customize which alerts you’d like to receive and what balance or transaction amount should trigger these.
Multi-Factor Authentication
Logging in from an unrecognized device prompts you to authenticate via a phone call or text
Debit Card Management
Freeze your card, reset your PIN, or order a new debit card from your Valley mobile app at any time.
My Money Manager
Monitor your accounts proactively, regardless of what bank they’re held at.
Customer Care
Have peace of mind knowing our
customer care team is here to help when you need it.
Protecting yourself from fraud
Fraud protection for businesses
Tools for Businesses
Valley Positive Pay/Payee Positive Pay
Valley Positive Pay/Payee Positive Pay lets you submit issue files, view exceptions, make payment decisions, access reporting, and receive important email and text alerts concerning suspected unauthorized check activity.
Tools for Businesses
ACH Positive Pay
Protect your bank accounts from unauthorized electronic charges. Valley's ACH Positive Pay is a simple way to eliminate potential fraudulent activity.