Fraud Prevention Tips
Recent front page news about security breaches highlight the importance of taking the steps needed to protect your personal information. Listed below are several fraud protection tips to help you safeguard your information.
- Monitor Your Accounts. Log into your accounts on a frequent basis and make sure that all transactions are legitimate. If you see transactions that are questionable, immediately contact your bank or card provider.
- Sign up for payment alerts. By signing up for alerts, you will be able to see a transaction the instant it is posted to your account so you can quickly verify whether the transaction is legitimate.
- Password Protect Your Cell Phone. Using your cell phone to make transactions and check personal account information has become prevalent. Make sure your cell phone is password protected with a complex password. You should also make certain that the “auto-lock” function is enabled.
- Avoid Auto Saving Password Functionality. Many financial and social media websites provide the option to “Remember this Password” to make accessing the website easier. However, by checking the box to remember your password, you are increasing the probability that your login information will get compromised if you lose your phone. Therefore, take the extra time to enter your login information every time that you log in.
- People who fall victim to their personal information being compromised often admit that “something didn’t seem right at the time.” Criminals always seem to find a way to entice their victims. Therefore, continue to be cautious at all times. Do not click on links in emails that arrive uninvited or unexpectedly. Do not respond to email requests from, what may look like a bank or other financial institution that requests account information, password, mother’s maiden name, etc. If you receive an email that claims to be from your bank or financial institution, call them directly by using the telephone number that appears on your monthly statement or credit card and not the one listed in the email.
Valley National Bank takes the protection of customer information very seriously. By taking the steps described above, you can also protect your information.
If you believe you have been victimized, we can help. Stop by any Valley National Bank office, contact us online or call our toll free, 24/7 Customer Service Department at 800-522-4100.